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 Customer management excellence
Mike Faulkner
ISBN: 0-470-84853-7
Hardcover
224 pages
October 2002
John Wiley & Sons, Ltd.
CRM today is much like BPR in the 1990s. It is the strategy of the 21st century. Everyone is jumping on the bandwagon, but few are doing it in a way that will reap long-term benefits. And while billions are being spent worldwide, as yet there is not one case study of a true CRM focused company that is achieving major business success. Why?
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Files/Parts: 1 |
 Views: 1756 |
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How to Cheat at Installing, Configuring and Troubleshooting Active Directory and DNS
This special Syngress e-book is designed to provide quick, step-by-step help to anybody trying to wrestle with Win 2K Active Directory and DNS configuration. Clear instruction on the simplest and cleanest way to configure Active Directory and DNS. A great tool for the Win2K Sys Admin who either needs to get a system up and running or who needs to clean up a configuration disaster.
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Files/Parts: 1 |
Views: 1953 |
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Lego software power tools
By Kevin Clague
600 pages
Size: 7.375 x 9.25
Everything You Need to Know About LEGO Software Power Tools!
LEGO freeware applications are an important aspect of the LEGO community. Until now these tools, which are created to assist LEGO fans in their building adventures, have been difficult to find, and even more difficult to configure to work with one another. Here, in one ...
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Files/Parts: 1 |
Views: 1805 |
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LPIC 1 Certification Bible
ISBN: 0764547720
Publisher: IDG/Hungry Minds
Estimated Published Date: June, 2001
No. of Pages: 880 (approx)
As Linux continues its rapid expansion into Corporate America, the demand for qualified administrators has grown. As the Cisco, Microsoft, A+ and other certifications have shown, professional certifications are often a deciding factor when an individual is considered for a job. The Linux Professional Institute Certification 1 offers the validation of skill level beyond the power-user and helpdesk level, at an entry-level admin base. LPIC 1 Certification Bible is organized around the exam objectives.It includes self-assessment questions with each chapter as well as an inclusive practice exam at the end of the book.
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Views: 1963 |
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